Terms of use

Personal recordkeeping only. Not medical or legal advice. No guarantee of VA acceptance or benefits. Review this report with your clinician or accredited representative.

Independent. Not affiliated with or endorsed by the U.S. Department of Veterans Affairs.

Ruckmark does not give claim advice, estimate ratings, write statements for you or submit anything to the VA. Reports summarize only what you recorded.

• You must be 18 or older and give a working email address.
• You own your journal. You give us permission to store and process it only to provide the service to you.
• Record what actually happened. You are responsible for the accuracy of what you write and for how you use your reports.
• Keep your email account secure; anyone who can read your email can sign in as you.

Do not try to access anyone else's data, disrupt the service, or use it to store anything unlawful.

Every feature of Ruckmark is free, including the formatted PDF. There is no paid plan, and we do not charge, ask for or accept any fee or payment with respect to the preparation, presentation or prosecution of any claim for VA benefits. If we ever offer something paid, it will not be for veterans' claims, and we will change these terms and tell you first.

We work to keep Ruckmark available and your data safe, but the service is provided as is, without guarantees of uninterrupted operation. Export your journal regularly if it matters to you. If we ever shut the service down, we will give at least 60 days' notice so you can export everything.

Ruckmark is a free service. To the extent the law allows, our total liability is limited to $100. Nothing here limits rights you have under consumer-protection law.

You can delete your account at any time from Settings. We may suspend accounts that break these terms. Privacy details are in the privacy notice and the Consumer Health Data Privacy Policy. Questions: privacy@ruckmark.com.