Privacy notice
The short version: your journal is yours. We store it so you can use it, we do not sell it or show you ads, and you can take it with you or delete it whenever you like.
Last updated November 8, 2026.
What Ruckmark is
Personal recordkeeping only. Not medical or legal advice. No guarantee of VA acceptance or benefits. Review this report with your clinician or accredited representative.
Independent. Not affiliated with or endorsed by the U.S. Department of Veterans Affairs.
What we collect
Your email address, your timezone, and the journal you create. Because that journal is health data, the details, purposes and your rights are set out in the Consumer Health Data Privacy Policy, which applies to every user.
Our hosting provider keeps standard server logs, such as IP address and time of request, for security and troubleshooting. We do not put health information in web addresses or logs.
What we do not do
- No advertising, tracking pixels, analytics or session recording.
- No selling or renting of any personal data.
- No AI analysis of your entries and no training of AI models on them.
- No sending of anything to the VA. You decide what to share and with whom.
Cookies
We use only the cookies needed to keep you signed in. There are no advertising or analytics cookies.
Keeping and deleting
Your journal stays until you delete it. Deleting your account removes your records and photos from our live systems right away and checks that nothing remains. Copies in our provider's backups are deleted automatically within 7 days. Files you already downloaded stay with you.
Children
Ruckmark is for adults. We do not knowingly collect data from anyone under 18.
Contact
Email privacy@ruckmark.com with any question or request.